Privacy Policy

PRIVACY POLICY

BlueWhale Bio, Inc.

Effective Date: June 23, 2025

  1. INTRODUCTION

BlueWhale Bio, Inc. (“BlueWhale Bio,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.bluewhale.bio (the “Website”) and use our services, including information about our products such as Synecta™.

By using our Website or services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website or services.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will revise the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

  1. INFORMATION WE COLLECT

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us, including:

    • Contact Information: Name, email address, phone number, company or organization name, and job title
    • Commercial Information: Purchase history, product preferences and interests, payment information (processed securely through third-party payment processors), billing addresses, and shipping addresses
    • Communications: Customer service inquiries, survey responses, newsletter subscriptions, feedback, and product reviews
    • Other Information: Any other information you choose to provide when contacting us or using our services

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and usage patterns:

    • Technical Information: IP address, browser type and version, device information, operating system, referrer URLs, and pages viewed
    • Usage Data: Clickstream data, time spent on pages, website navigation patterns, and interaction with website features
    • Location Information: General geographic location based on your IP address

2.3 Cookies and Tracking Technologies

We use various tracking technologies to collect information:

    • Cookies: Small files stored on your device that help us recognize your browser and remember certain information
      • Essential/functional cookies for website operation
      • Analytics cookies for website performance measurement
      • Marketing/advertising cookies for targeted content delivery
      • Third-party cookies from our partners and service providers
    • Web Beacons and Pixels: Small electronic files that help us count users, track email opens, and gather website statistics. We use tracking pixels from:
      • Facebook Pixel
      • Google Ads conversion tracking
      • LinkedIn Insight Tag
      • Other marketing and analytics pixels
    • Analytics Services: We use Google Analytics, Adobe Analytics, and other analytics platforms to understand how users interact with our Website.
  1. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

    • Service Delivery: To provide our products and services, process orders, handle payments, and manage shipping
    • Customer Support: To respond to your inquiries, provide technical support, and address your concerns
    • Marketing Communications: To send you newsletters, product updates, promotional materials, and other marketing communications (with your consent where required)
    • Website Improvement: To analyze website usage, improve our Website functionality, and enhance user experience
    • Business Operations: To conduct surveys, perform data analysis, maintain business records, and improve our products and services
    • Legal Compliance: To comply with applicable laws, regulations, and legal processes
    • Security: To protect against fraud, unauthorized access, and other security threats

We may combine information from different sources and create aggregated, de-identified data for business analysis and improvement purposes.

  1. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who help us operate our business:

    • Email marketing platforms (such as Mailchimp, Constant Contact)
    • Customer support tools (such as Zendesk, Intercom)
    • Payment processors (such as Stripe, PayPal)
    • Shipping and logistics companies
    • Cloud hosting providers (such as AWS, Google Cloud)
    • Analytics and advertising service providers

4.2 Business Partners

We may share information with:

    • Distributors and resellers of our products
    • Marketing partners for joint promotional activities

4.3 Professional Advisors

We may share information with legal counsel, accountants, auditors, and consultants when necessary for business operations.

4.4 Legal Requirements

We may disclose information when required by law or to:

    • Comply with legal processes, court orders, or government requests
    • Protect our rights, property, or safety, or that of our users or others
    • Investigate and prevent fraud, security breaches, or other illegal activities

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

  1. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

    • Contact information and marketing communications data
    • Purchase and transaction records
    • Customer service records
    • Website analytics data

We may retain information longer when required by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.

  1. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

    • Access: Request information about the personal information we have collected about you
    • Correction: Request that we correct inaccurate personal information
    • Deletion: Request that we delete your personal information
    • Opt-Out: Opt out of certain uses of your information
    • Non-Discrimination: Receive equal service and pricing regardless of exercising your privacy rights

6.1 California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information.

6.2 Exercising Your Rights

To exercise your privacy rights, please contact us at privacy@bluewhale.bio. We will respond to your request within 45 days, which may be extended to 90 days if necessary.

To verify your identity, we may require you to confirm your request using the email address associated with your inquiry.

  1. MARKETING COMMUNICATIONS

7.1 Newsletter and Email Communications

You may opt out of receiving marketing emails from us by:

    • Clicking the “unsubscribe” link in any marketing email
    • Contacting us at privacy@bluewhale.bio

Please note that even if you opt out of marketing communications, we may still send you important service-related communications.

7.2 Cookie Preferences

You can manage your cookie preferences through your browser settings. Most browsers allow you to:

    • Block all cookies
    • Block third-party cookies
    • Delete existing cookies
    • Receive notifications when cookies are set

Please note that disabling certain cookies may affect the functionality of our Website.

  1. DATA SECURITY

We implement commercially reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

In the event of a data breach that may affect your personal information, we will notify you within a commercially reasonable time if you have provided us with an email address.

  1. INTERNATIONAL DATA TRANSFERS

Your information may be stored and processed in the United States or other countries where our service providers operate. We ensure that appropriate safeguards are in place when transferring your information internationally.

  1. THIRD-PARTY WEBSITES AND SERVICES

Our Website may contain links to third-party websites or integrate with third-party services, including social media platforms like LinkedIn. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

10.1 Social Media Integration

We may integrate with social media platforms for marketing and engagement purposes. When you interact with our social media content or use social media features on our Website, your interactions may be governed by the privacy policies of those platforms.

  1. CHILDREN’S PRIVACY

Our Website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

  1. DO NOT TRACK SIGNALS

Some web browsers have “Do Not Track” features that send a signal to websites you visit indicating you do not wish to be tracked. Currently, we do not respond to Do Not Track browser signals or similar mechanisms.

  1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the “Last Updated” date at the top of this Privacy Policy and may provide additional notice through our Website or email communications.

Your continued use of our Website and services after any changes indicates your acceptance of the updated Privacy Policy.

  1. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

BlueWhale Bio, Inc.
2929 Arch Street
Philadelphia, PA 19104
Email: privacy@bluewhale.bio

For privacy-related requests, please allow up to 45 days for a response, which may be extended to 90 days if necessary.

This Privacy Policy is effective as of the date listed above and applies to all information collected by BlueWhale Bio, Inc. through the Website and related services.

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